‘TPG’ mentions the estimated shipping time for every piece within the product details on the web page.

 How many days does it take to ship a product?

We are 'Made to Order', and hence time to dispatch may vary from product to product. Normally, we would require 4 to 5 weeks. You may reach us at email, ‘info@thepinkgota.com’ OR whatsapp us at +91-9899601235. So that we can assist you with the appropriate details for the product. 

Please Note:- Post Shipment, the courier takes somewhere around 3 to 7 working days (domestic) and 8 to 14 working days (international) to deliver the garments / article.

 Do you ship items globally?

Yes, we ship worldwide.

What are the Shipping Charges?

• Free shipping Pan India (T&c Apply)
• International shipping charge depending on the volume of the courier.

(For international shipping kindly contact TPG team.)

Do I have to pay the Custom Duty Charges?

Yes, Custom Duty Charges are to be borne by you since, 'Every time when an item crosses an international border from one country to another, it is subject to these charges by the importing country's rules and regulations'.

Can I order for COD (Cash on Delivery)?

We really apologize at the moment we do not have COD Option for Domestic Customers. If you need any assistance, you may reach us at WhatsApp number, +91-9899601235.

Is COD available for International Order?

We really apologize at the moment we do not have COD Option for International Customers. If you need any assistance, you may reach us at WhatsApp number, +91-9899601235.

Is there an Express Delivery (Shipping Within 24-48 hours?)

Yes, we do have Express Delivery. Kindly reach out to us at +91-9899601235 to check for product availability.

 

 Important Information

Import Responsibilities: The shipping charge mentioned does not cover any import responsibilities or taxes. Customers are advised to review the company's tax-related Terms and Conditions separately.

 Quality Assurance: The Company claims to have an exceptional management team that thoroughly checks the condition of parcels before they leave their warehouse. If you receive a damaged or tampered parcel, you should contact them immediately.

Possible Delays: Due to unexpected circumstances, the company acknowledges that there might be delays in processing orders. In such cases, customers will be given the option of either receiving store credit or getting a full refund.

Uncontrollable Delays: There may be instances when orders are delayed for reasons beyond the company's control. If an order is delayed for more than 2 weeks past the scheduled shipment time due to unexpected reasons, the company will contact the customer to inquire if they still want to proceed with the order.

 Additional Information: Customers are directed to the company's Terms of Use for more detailed information on shipping policies and procedures.